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Hosted IVR White Paper
This document introduces the technology and design of Nortel's Hosted
IVR program, and briefly compares a Hosted IVR approach to an on-premise system solution.
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Hosted IVR FAQ Document
This document has an extensive list of common questions about Nortel's
Hosted IVR program and speech applications portfolio.
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Hosted Solutions Order Form for Hosted IVR
This document lists the various services offered by Nortel. A Nortel sales
executive will assist the customer to complete the Hosted Solutions Order Form,
based upon the quoted project. Nortel's sales executive will also deliver
other documents, including a Hosted Solutions Agreement with Supplemental
Terms and Fees for Hosted IVR.
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This document provides an overview of Nortel's rapidly deployable, customizable
packaged speech applications. This IVR speech application approach is an
alternative to a traditional "100% custom" application development engagement,
and will often allow greatly reduced application deployment lead time and cost.
Nortel uses this document to assess a customer's application needs, and to
develop a fee quotation for the application setup fee. Nortel's sales
engineering organization and Hosted IVR architect can assist with the
completion of this questionnaire.
Demonstration Audio Clips of Typical Applications
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