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Technical Support
Customers that have a purchase order in force for a Hosted IVR service may obtain technical support as follows:
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1-800-4NORTEL
Press 1 for Express Routing Code
Enter "1859" which uniquely corresponds to Nortel's Hosted IVR program
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| Web: |
Customers that have pre-registered on Nortel's support page (http://www.nortel.com/servicerequests) may also request technical support
for the Hosted IVR program (Express Routing Code 1859) over the web.
Please note that "E1" (outage) conditions may not be entered over the web page, only via telephone.
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