Documentation > Quick Start Guide
How does it work?
Web pages consist of HTML that is rendered into a visible page
by a Web browser. Similarly, a voice application consists of XML (VoiceXML or CCXML)
which becomes an interactive voice application when processed by the Nortel Hosted IVR.
All you need to do is write the application's XML, map it to a phone number in the Nortel Application Manager,
and give it a call.
In the steps below,
we'll show you how to create a Nortel Hosted IVR account and build your first voice application:
Step 1: Create a Nortel Hosted IVR account
If you haven't already, you'll want to begin by creating a Hosted IVR account. Your
account includes everything you need to create voice applcations including:
- A dedicated phone number for you to use while testing your applications
- Voice over IP connectivity
- Real-time application logging and debugging
- Local static web hosting for your voice applications
Click here to create a new Nortel Hosted IVR account
Step 2: Link your voice application to a phone number
Login to your Nortel Hosted IVR account and select the Application Manager
from the ACCOUNT menu. Now that we have the Application Manager open, click the Add Application button.
On the following screen, select the platform type.
At the Application Settings page, you'll give your
application a name, and enter in the publicly accessible URL for your voice application
code in the Start URL 1 field.
Complete
all of the required fields and click the Create Application button. You should
now see the assigned phone number for your application (with PIN code, where applicable).
Step 3: Open the debugger and call your application
It may take up to five minutes for your new application settings to propagate throughout our systems. While you're waiting, click the Application Debugger link under the
ACCOUNT menu. The debugger shows your application's activity in real-time, allowing
you to monitor its progress and debug any errors it might throw.
Happy coding!
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